1. Making
An Inquiry
Function : When you are requesting more
information about a product or service. This type of business letter tends to
include specific information such as product type, as well as asking for
further details in the from of brochures, catalog, telephone cintact, etc.
Making inquiries can also help you keep up on your competition. Use this
letter template to ensure you receive a prompt reply.
Ketika
anda menanyakan informasi lebih lanjut mengenai produk
atau jasa. Maka Jenis surat bisnisseperti
ini yang cenderung diberikan untuk
memberikan informasi tertentu seperti jenis produk, serta rincian lebih
lanjut yang terkandung dalam brosur, katalog, contact telepon, dll. Membuat suratpermohonan
penawaran juga dapat membantu anda tetap bersaing didunia
kerja. Dengan menggunakan ini untuk memastikan anda menerima balasan
secepatnya.
Contoh Inquiry Letter:
JAKARTA ART COMPANY
Jln. Merah Kuning Hijau No. 45
Jakarta 200020
Ref :
BB/AD/75A
24
October, 2014
Johnson
Smith & Carlson Ltd
17 Fifth
Avenue Street
Los
Angels, LA
Dear Sirs,
We have
seen your advertisement in the International News edition
20 october 2014, we
are interested to buy different types of
equipment and stationery that you offer.
For
that we ask you can send some of the information
that we need the following
1. Details of the items in
more detail
2. price list
3. How to purchase the
following method of payment
Booking will we do
once we learn and reconsider the above information we
receive. Hopefully this
letter be a good beginning of cooperation between our
companies.
Yours
faithfully,
William
Purchase Manager
2.
Sales Letters
Function : Are used to introduce new products
to new customers and past client. It’s important to outline an important
problem that needs to be solved and provide the solution in sales letters.
This example letter provides an outline, as well as important phrases to use
when sending out a wide variety of sales letters. Sales letters can be improved
through the use of personalization in some means in order to ensure
attention.
Biasa
digunakan untuk memperkenalkan produk baru kepada pelanggan
baru maupun kepada klien lama. Dalam surat ini lebih ditekankan
kepada masalah yang harus diselesaikan serta menyediakan solusinya. Contoh
surat ini memberikan garis besar, serta informasi
penting untuk digunakan ketika mengirimkan berbagai macam jenis surat
penjualan. Surat penjualan dapat ditingkatkan tergantungmacam
kebutuhan tertentu, dan situasinya.
Contoh Sales Letter:
PAKAR BEBEK RESTAURANT
Jalan H. Bakrie 14
pakarbebekrestaurant.com
0229424888
Kudus
28 Mei 2013
John
Manajer
of Mac Amy
Jalan
Pemuda 48
Kudus
Dear
Mr John,
Are
you have problem with your lunch? If you are, we from Pakar Bebek Restaurant
present to help you can make a easy and delicious lunch.
We
is fried duck restaurant, that have special offer to you. Beside we open the
restaurant, now we can delivery service. If you will, you can call service
number 029888 and this offer FREE from delivery cost. So, what you wait? Call
we now.
Pakar
Bebek Restauran have great menu that is hot freid duck, duck soup, peking duck, crazy duck, fat duck and etc. In this letter we enclose menu list with the price.
So,
we wait for you call. Thanks for your attention.
Yours
sincerely,
Arum
Pakar
3.
Replying to an Inquiry
Function : Are one of the most important
business letters that you write. Successfully replying to an inquiry can help
you complete a sale or lead to new sales. Customers who make inquiries are
interested in specific information, and are excellent business prospects. Learn
how to thank the customers, provide as much information as possible, as well as
make a call to action for a positive outcome.
Adalah
salah satu surat bisnis yang paling penting yang anda tulis. Keberhasilan
anda merespon surat penawaran yang anda terima, dapat membantu anda mendapatkan
penjualan pada pelanggan lama anda ataupun membawa anda kepada penjualan baru
pada pelanggan baru. Pelanggan yang membuat surat permohonan penawaran
lebih tertarik pada informasi yang spesifik, dan prospek bisnis
yang baik. Pelajari cara untuk berterima kasih kepada pelanggan, memberikan
informasi sebanyak mungkin, serta menindak lanjutin lewat telepon untuk mendapatkan hasil
yang positif.
Contoh Replying to an Inquiry:
MOUNTLEBAND
CORPORATION.
109 THE FIFTH STREET
SINGAPORE 009
27th September 2011
Your Ref. : KM/LS
Our Ref. : RG/AE
Herjuno busana & Co.
No 208 Jl Cipaganti
Bandung 40131, West Java
Indonesia
Dear Mrs Karmila,
MOUNTLEBAND
MENS SHIRTS MEDIUM SIZE
We thanks you for your inquiry about our
mountleband mens shirts product.
We are enclosing our catalogue together with
prices and terms, for your review and are confident that this catalogue will
provide many of
the answers you have inquired.
We are also pleased to inform you that we
will allow you a 9% discount on order of 50 pieces.
We hope you will find our prices and terms
satisfactory and expecting your order as soon as possible.
If there is additional information you would like to know regarding our
products, please do not hesitate to contact us. We will be most happy to be of
assistance.
Yours faithfully,
FOR MOUNTLEBAND CORPORATION
Robert Goh
Sales Manager
4.
Account Terms and Condition
Function : When a new customer opens an
account it is essential to inform them of account terms and conditions.
If you run a small business, it is common to provide these terms and conditions
in the form of a letter. This guide provides a clear example on which you can
base you own business letters providing account terms and conditions.
Ketika
pelanggan baru membuka rekening adalah penting untuk memberitahu mereka tentang
syarat dan ketentuan yang berlaku. Jika anda menjalankan bisnis
kecil, ini adalah hal yang umum untuk menyediakan syarat dan
ketentuan dalam bentuk surat. Panduan ini memberikan contoh yang jelas di
mana anda dapat membuat surat
bisnis anda sendiri yang menyertakan syarat dan kondisi
akun.
Contoh Account Terms and Condition:
Dear
Mountleband Corporation,
Thank
you for opening an account with our company. As one of the leaders in this
industry, we can assure you that our products and our services will not
disappoint you.
I would like to take this opportunity to briefly set forth our terms and
conditions for maintaining an open account with our firm. Invoices are payable
within 30 days of receipt, with a 2% discount available if your payment is
remitted within ten (10) days of receipt. We consider this incentive an
excellent opportunity for our customers to increase their profit margin, and
therefore encourage the use of this discount privilege whenever possible. We
do, however, require that our invoices be paid within the specified time, for
our customers to take advantage of this 2% discount.
At various times throughout the year we may offer our customers additional
discounts on our products. In determining your cost in this case, you must
apply your special discount first, and then calculate your 2% discount for
early payment.
As
the credit manager, I will be happy to answer any questions you may have
regarding your new account. I can be reached at the above number. Welcome to
our family of customers.
5.
Letters of Acknowledgment
Function : For legal purposes letters
of acknowledgment are often requested. These letters are also referred
to as letters of receipt and tend to be rather formal and short. These two
example letters will provide you with a template to use in your own work and
can be easily adaptend for a number of purposes.
Untuk absahan hokum, surat
kesepahaman sering diminta. Surat-surat ini juga dikaitkan sebagai
surat persetujuan dan isinya cenderung agak formal
dan lebih pendek. Kedua contoh surat ini akan disediakan bagi
anda disertai dengan contoh yang dapat digunakan
dalam pekerjaan anda sendiri dan dapat dengan
mudah dipraktekkan untuk beberapa tujuan.
Contoh Letters of Acknowledgement:
MATERIAL WORLD Co & Ltd
John street 5557
London 240D
England
Our
ref : RM/JM
Your ref : EK/EN
7 July
2009
Mr. Eko Rusmansyah
Marketing
Manager
Jln.
Narogong Raya no. 13
Bogor
16820
Indonesia
Dear Mr.
Rusmansyah
Acknowledge
order of no. 007
We are
pleased to have your order dated 3 July and are they will send as soon as
possible. It is pleasure to have opportunity of supplying you and we are sure
you will be satisfied. The settlement of the order will be by a sight draft
through cash and delivery to our bank AMCU. We are now making up your order.
We hope
you will find the goods satisfactory and look forward to receiving your further
order.
Your
sincerely,
Robert
Michel
Sales Marketing
6.
Placing an Order
Function : As a business person, you will
often place an order- especially if you have a large supply chain
for your product. This example business letter provides an outline to make sure
your order placement is clear so that you receive exactly what you order.
Sebagai seorang pebisnis, anda akan
sering membuat pesanan, terutama jika anda memiliki rantai pasokan
yang besar untuk produk anda. Jenis surat bisnis seperti ini
memberikan garis besar untuk memastikan penempatan pesanan anda jelas sehingga
anda menerima tepat seperti apa yang andapesan.
Contoh Placing an Order:
CHA
- CHA SUPERMARKET
Jl. Perumnas 105
Yogyakarta 55283, Indonesia
Ph.
0274- 677511, Fax: 0274- 677512
____________________________________________________________________
March 06, 2010
Caterpillar Co.
P.O Box 2004, New York
NY 34556 USA
Dear Sir/Madame:
Thank you for sending us the catalogue. It arrived within 3 days of my request.
I am interested in the product on your catalogue. Please send us the following
items by UPS service COD.
No. Type Color Size
Ref. No. Qty Price @ Extension
1 Forklift 5i Black Med 0-3456
1 $7500 $7500
2 Forklift 5i White
Med 0-3456 1 $7500
$7500
_____________________________________________
Amount
$15000
ShippingCost
0
Discount 10%
$1500
Total amount
$13500
50% of total amount
$6750
TOTAL
$6750
A bank money order of $6750 is enclosed, which represent the minimum payment of
50%.
We will be very grateful if all the items arrive before April 30, 2010 if you
can manage it. Thank you.
Faithfully yours,
signature
Affandi
Manager
7.
Making a claim
Function : Unfortunately, from time to
time it is necessary to make a claim against unsatisfactory work. This
example business letter provides a strong example of a claim letter and
includes important phrases to express your dissatisfaction and future
expectations when making a claim.
Sayangnya,
dari waktu ke waktu hal ini diperlukan untuk membuat klaim terhadap
pekerjaan yang tidak memuaskan. Jenis surat bisnis seperti
ini memberikan contoh yang kuat dari surat klaim dan termasuk frase
penting untuk mengungkapkan ketidakpuasan anda dan ekspektasi di masa depan
ketika membuat klaim.
Contoh Making a Claim Letter:
Drivers Co.
3489 Greene Ave.
Olympia, WA 98502
August 17, 2001
Richard
Brown, President
Document Makers
Salem, MA 34588
Dear
Mr. Brown:
As someone who has worked with your company for over 3
years, we were very disappointed to see the documents you produced for our
latest Drivers Co. publicity campaign.
As our written agreement stipulated, we expected full color
leaflets with fancy explanatory texts, but instead, we found that black and
white photos had been included in the prepared leaflets. I think you will agree
that a communication problem exists.
We would like you to send out a photographer to provide us
with the promised color coverage, or provide us with a refund.
Yours
truly,
(signature here)
Thomas
R. Smith,
Director
8.
Adjusting a claim
Function : Even the best business may
make a mistake from time to time. In this case, you may be called upon to adjust
a claim. This type of business letter provides and example to send to
unsatisfied customer making sure that your address their specific concerns, as
well as retain them as future customers.
Bahkan
bisnis yang sangat baik pun dapat membuat kesalahan dari waktu ke
waktu. Dalam hal ini, anda mungkin diminta untuk menyesuaikan klaim. Jenis
surat bisnis seperti ini menyediakan dan contoh untuk mengirim ke
pelanggan puas memastikan bahwa alamat anda keprihatinan khusus mereka, serta
mempertahankan mereka sebagai pelanggan masa depan.
Contoh Adjusting a Claim Letter:
ADJUSTMENT
LETTER
juli 17, 2010
Ms. Shelia
Italian
Dear Ms. sheila:
we received a letter from you on the
16th of juli about shipping errors.
We apologize for the error.
goods that you order will be sent back
to you, and we will give a discount on these billing errors. once again we are
very sorry for the incident.
Sincerely yours
Justin
customer
service manager
9.
Cover letters
Function : Are extremely importans when
applying for a new position. Cover letter should include a short introduction,
highlight the most important information in your resume and
elicit a positive response from your prospective employer. These two examples
of cover letter are part of a larger section on the site providing all the
information you will need on talking and interview in an English during your
job search.
Merupakan
suatu hal yang sangat penting saat melamar posisi baru. Surat lamaran
harus mencakup pengenalan singkat, kedepankan informasi yang paling
penting dalam resume anda dan usahakan untuk mendapatkan respon positif
dari calon bos anda. Kedua contoh surat
lamaran ini merupakan bagian dari bagian yang lebih besar di situs
yang menyediakan semua informasi yang anda butuhkan pada saat
kita berbicara dan wawancara dalam bahasa Inggris selama pencarian kerja.
Contoh Cover Letter:
Cover
Letter
October 31, 2010
Herman Reddfield
Chief Financial Officer
795 Gilmour St.
Apt. 508
Chicago, II, 60611
Ms. Karen Lambton
Chief Financial Officer
Dynamic Soluction
2005 40th St.
Norh Bergen, Nj 07045
Dear Ms. Lambton
Furthen to your telephone inquiry yesterday, enclose
is a copy of Merrick’s Annual Report for the 2009-2010 operating year.
1. Making
An Inquiry
Function : When you are requesting more
information about a product or service. This type of business letter tends to
include specific information such as product type, as well as asking for
further details in the from of brochures, catalog, telephone cintact, etc.
Making inquiries can also help you keep up on your competition. Use this
letter template to ensure you receive a prompt reply.
Ketika
anda menanyakan informasi lebih lanjut mengenai produk
atau jasa. Maka Jenis surat bisnisseperti
ini yang cenderung diberikan untuk
memberikan informasi tertentu seperti jenis produk, serta rincian lebih
lanjut yang terkandung dalam brosur, katalog, contact telepon, dll. Membuat suratpermohonan
penawaran juga dapat membantu anda tetap bersaing didunia
kerja. Dengan menggunakan ini untuk memastikan anda menerima balasan
secepatnya.
Contoh Inquiry Letter:
JAKARTA ART COMPANY
Jln. Merah Kuning Hijau No. 45
Jakarta 200020
Ref :
BB/AD/75A
24
October, 2014
Johnson
Smith & Carlson Ltd
17 Fifth
Avenue Street
Los
Angels, LA
Dear Sirs,
We have
seen your advertisement in the International News edition
20 october 2014, we
are interested to buy different types of
equipment and stationery that you offer.
For
that we ask you can send some of the information
that we need the following
1. Details of the items in
more detail
2. price list
3. How to purchase the
following method of payment
Booking will we do
once we learn and reconsider the above information we
receive. Hopefully this
letter be a good beginning of cooperation between our
companies.
Yours
faithfully,
William
Purchase Manager
2.
Sales Letters
Function : Are used to introduce new products
to new customers and past client. It’s important to outline an important
problem that needs to be solved and provide the solution in sales letters.
This example letter provides an outline, as well as important phrases to use
when sending out a wide variety of sales letters. Sales letters can be improved
through the use of personalization in some means in order to ensure
attention.
Biasa
digunakan untuk memperkenalkan produk baru kepada pelanggan
baru maupun kepada klien lama. Dalam surat ini lebih ditekankan
kepada masalah yang harus diselesaikan serta menyediakan solusinya. Contoh
surat ini memberikan garis besar, serta informasi
penting untuk digunakan ketika mengirimkan berbagai macam jenis surat
penjualan. Surat penjualan dapat ditingkatkan tergantungmacam
kebutuhan tertentu, dan situasinya.
Contoh Sales Letter:
PAKAR BEBEK RESTAURANT
Jalan H. Bakrie 14
pakarbebekrestaurant.com
0229424888
Kudus
28 Mei 2013
John
Manajer
of Mac Amy
Jalan
Pemuda 48
Kudus
Dear
Mr John,
Are
you have problem with your lunch? If you are, we from Pakar Bebek Restaurant
present to help you can make a easy and delicious lunch.
We
is fried duck restaurant, that have special offer to you. Beside we open the
restaurant, now we can delivery service. If you will, you can call service
number 029888 and this offer FREE from delivery cost. So, what you wait? Call
we now.
Pakar
Bebek Restauran have great menu that is hot freid duck, duck soup, peking duck, crazy duck, fat duck and etc. In this letter we enclose menu list with the price.
So,
we wait for you call. Thanks for your attention.
Yours
sincerely,
Arum
Pakar
3.
Replying to an Inquiry
Function : Are one of the most important
business letters that you write. Successfully replying to an inquiry can help
you complete a sale or lead to new sales. Customers who make inquiries are
interested in specific information, and are excellent business prospects. Learn
how to thank the customers, provide as much information as possible, as well as
make a call to action for a positive outcome.
Adalah
salah satu surat bisnis yang paling penting yang anda tulis. Keberhasilan
anda merespon surat penawaran yang anda terima, dapat membantu anda mendapatkan
penjualan pada pelanggan lama anda ataupun membawa anda kepada penjualan baru
pada pelanggan baru. Pelanggan yang membuat surat permohonan penawaran
lebih tertarik pada informasi yang spesifik, dan prospek bisnis
yang baik. Pelajari cara untuk berterima kasih kepada pelanggan, memberikan
informasi sebanyak mungkin, serta menindak lanjutin lewat telepon untuk mendapatkan hasil
yang positif.
Contoh Replying to an Inquiry:
MOUNTLEBAND
CORPORATION.
109 THE FIFTH STREET
SINGAPORE 009
27th September 2011
Your Ref. : KM/LS
Our Ref. : RG/AE
Herjuno busana & Co.
No 208 Jl Cipaganti
Bandung 40131, West Java
Indonesia
Dear Mrs Karmila,
MOUNTLEBAND
MENS SHIRTS MEDIUM SIZE
We thanks you for your inquiry about our
mountleband mens shirts product.
We are enclosing our catalogue together with
prices and terms, for your review and are confident that this catalogue will
provide many of
the answers you have inquired.
We are also pleased to inform you that we
will allow you a 9% discount on order of 50 pieces.
We hope you will find our prices and terms
satisfactory and expecting your order as soon as possible.
If there is additional information you would like to know regarding our
products, please do not hesitate to contact us. We will be most happy to be of
assistance.
Yours faithfully,
FOR MOUNTLEBAND CORPORATION
Robert Goh
Sales Manager
4.
Account Terms and Condition
Function : When a new customer opens an
account it is essential to inform them of account terms and conditions.
If you run a small business, it is common to provide these terms and conditions
in the form of a letter. This guide provides a clear example on which you can
base you own business letters providing account terms and conditions.
Ketika
pelanggan baru membuka rekening adalah penting untuk memberitahu mereka tentang
syarat dan ketentuan yang berlaku. Jika anda menjalankan bisnis
kecil, ini adalah hal yang umum untuk menyediakan syarat dan
ketentuan dalam bentuk surat. Panduan ini memberikan contoh yang jelas di
mana anda dapat membuat surat
bisnis anda sendiri yang menyertakan syarat dan kondisi
akun.
Contoh Account Terms and Condition:
Dear
Mountleband Corporation,
Thank
you for opening an account with our company. As one of the leaders in this
industry, we can assure you that our products and our services will not
disappoint you.
I would like to take this opportunity to briefly set forth our terms and
conditions for maintaining an open account with our firm. Invoices are payable
within 30 days of receipt, with a 2% discount available if your payment is
remitted within ten (10) days of receipt. We consider this incentive an
excellent opportunity for our customers to increase their profit margin, and
therefore encourage the use of this discount privilege whenever possible. We
do, however, require that our invoices be paid within the specified time, for
our customers to take advantage of this 2% discount.
At various times throughout the year we may offer our customers additional
discounts on our products. In determining your cost in this case, you must
apply your special discount first, and then calculate your 2% discount for
early payment.
As
the credit manager, I will be happy to answer any questions you may have
regarding your new account. I can be reached at the above number. Welcome to
our family of customers.
5.
Letters of Acknowledgment
Function : For legal purposes letters
of acknowledgment are often requested. These letters are also referred
to as letters of receipt and tend to be rather formal and short. These two
example letters will provide you with a template to use in your own work and
can be easily adaptend for a number of purposes.
Untuk absahan hokum, surat
kesepahaman sering diminta. Surat-surat ini juga dikaitkan sebagai
surat persetujuan dan isinya cenderung agak formal
dan lebih pendek. Kedua contoh surat ini akan disediakan bagi
anda disertai dengan contoh yang dapat digunakan
dalam pekerjaan anda sendiri dan dapat dengan
mudah dipraktekkan untuk beberapa tujuan.
Contoh Letters of Acknowledgement:
MATERIAL WORLD Co & Ltd
John street 5557
London 240D
England
Our
ref : RM/JM
Your ref : EK/EN
7 July
2009
Mr. Eko Rusmansyah
Marketing
Manager
Jln.
Narogong Raya no. 13
Bogor
16820
Indonesia
Dear Mr.
Rusmansyah
Acknowledge
order of no. 007
We are
pleased to have your order dated 3 July and are they will send as soon as
possible. It is pleasure to have opportunity of supplying you and we are sure
you will be satisfied. The settlement of the order will be by a sight draft
through cash and delivery to our bank AMCU. We are now making up your order.
We hope
you will find the goods satisfactory and look forward to receiving your further
order.
Your
sincerely,
Robert
Michel
Sales Marketing
6.
Placing an Order
Function : As a business person, you will
often place an order- especially if you have a large supply chain
for your product. This example business letter provides an outline to make sure
your order placement is clear so that you receive exactly what you order.
Sebagai seorang pebisnis, anda akan
sering membuat pesanan, terutama jika anda memiliki rantai pasokan
yang besar untuk produk anda. Jenis surat bisnis seperti ini
memberikan garis besar untuk memastikan penempatan pesanan anda jelas sehingga
anda menerima tepat seperti apa yang andapesan.
Contoh Placing an Order:
CHA
- CHA SUPERMARKET
Jl. Perumnas 105
Yogyakarta 55283, Indonesia
Ph.
0274- 677511, Fax: 0274- 677512
____________________________________________________________________
March 06, 2010
Caterpillar Co.
P.O Box 2004, New York
NY 34556 USA
Dear Sir/Madame:
Thank you for sending us the catalogue. It arrived within 3 days of my request.
I am interested in the product on your catalogue. Please send us the following
items by UPS service COD.
No. Type Color Size
Ref. No. Qty Price @ Extension
1 Forklift 5i Black Med 0-3456
1 $7500 $7500
2 Forklift 5i White
Med 0-3456 1 $7500
$7500
_____________________________________________
Amount
$15000
ShippingCost
0
Discount 10%
$1500
Total amount
$13500
50% of total amount
$6750
TOTAL
$6750
A bank money order of $6750 is enclosed, which represent the minimum payment of
50%.
We will be very grateful if all the items arrive before April 30, 2010 if you
can manage it. Thank you.
Faithfully yours,
signature
Affandi
Manager
7.
Making a claim
Function : Unfortunately, from time to
time it is necessary to make a claim against unsatisfactory work. This
example business letter provides a strong example of a claim letter and
includes important phrases to express your dissatisfaction and future
expectations when making a claim.
Sayangnya,
dari waktu ke waktu hal ini diperlukan untuk membuat klaim terhadap
pekerjaan yang tidak memuaskan. Jenis surat bisnis seperti
ini memberikan contoh yang kuat dari surat klaim dan termasuk frase
penting untuk mengungkapkan ketidakpuasan anda dan ekspektasi di masa depan
ketika membuat klaim.
Contoh Making a Claim Letter:
Drivers Co.
3489 Greene Ave.
Olympia, WA 98502
August 17, 2001
Richard
Brown, President
Document Makers
Salem, MA 34588
Dear
Mr. Brown:
As someone who has worked with your company for over 3
years, we were very disappointed to see the documents you produced for our
latest Drivers Co. publicity campaign.
As our written agreement stipulated, we expected full color
leaflets with fancy explanatory texts, but instead, we found that black and
white photos had been included in the prepared leaflets. I think you will agree
that a communication problem exists.
We would like you to send out a photographer to provide us
with the promised color coverage, or provide us with a refund.
Yours
truly,
(signature here)
Thomas
R. Smith,
Director
8.
Adjusting a claim
Function : Even the best business may
make a mistake from time to time. In this case, you may be called upon to adjust
a claim. This type of business letter provides and example to send to
unsatisfied customer making sure that your address their specific concerns, as
well as retain them as future customers.
Bahkan
bisnis yang sangat baik pun dapat membuat kesalahan dari waktu ke
waktu. Dalam hal ini, anda mungkin diminta untuk menyesuaikan klaim. Jenis
surat bisnis seperti ini menyediakan dan contoh untuk mengirim ke
pelanggan puas memastikan bahwa alamat anda keprihatinan khusus mereka, serta
mempertahankan mereka sebagai pelanggan masa depan.
Contoh Adjusting a Claim Letter:
ADJUSTMENT
LETTER
juli 17, 2010
Ms. Shelia
Italian
Dear Ms. sheila:
we received a letter from you on the
16th of juli about shipping errors.
We apologize for the error.
goods that you order will be sent back
to you, and we will give a discount on these billing errors. once again we are
very sorry for the incident.
Sincerely yours
Justin
customer
service manager
9.
Cover letters
Function : Are extremely importans when
applying for a new position. Cover letter should include a short introduction,
highlight the most important information in your resume and
elicit a positive response from your prospective employer. These two examples
of cover letter are part of a larger section on the site providing all the
information you will need on talking and interview in an English during your
job search.
Merupakan
suatu hal yang sangat penting saat melamar posisi baru. Surat lamaran
harus mencakup pengenalan singkat, kedepankan informasi yang paling
penting dalam resume anda dan usahakan untuk mendapatkan respon positif
dari calon bos anda. Kedua contoh surat
lamaran ini merupakan bagian dari bagian yang lebih besar di situs
yang menyediakan semua informasi yang anda butuhkan pada saat
kita berbicara dan wawancara dalam bahasa Inggris selama pencarian kerja.
Contoh Cover Letter:
Cover
Letter
October 31, 2010
Herman Reddfield
Chief Financial Officer
795 Gilmour St.
Apt. 508
Chicago, II, 60611
Ms. Karen Lambton
Chief Financial Officer
Dynamic Soluction
2005 40th St.
Norh Bergen, Nj 07045
Dear Ms. Lambton
Furthen to your telephone inquiry yesterday, enclose
is a copy of Merrick’s Annual Report for the 2009-2010 operating year.
As I mentioned, the financial result in terms or
earminings pershare need to be qualified as per the notes include on pages 28
and 29. As explained there, we had number of extraordinary transaction last
year which caused the earnings picture to appear understated in comparrison
with what we expect fot this year. In
fact, it is our firm expectation that this year’s per share earnings figures
will be twice that of last year.
With
respect to the numerous questions you had regarding our publishing operations,
would you please have a look at the summary of operations on pages 31 to 33.
Thereis plenty of specific detail there that will likely answer most of your
questions i will put you in touch with those who will be able to.
Thanks
very much for your interest in Merrick Industries. If I don’t hear from you in
the meantime, I look forward to getting your feedback at the NovemberCFO
Society meeting.
Your sincerely,
Herman Reddfield
Chief Financial
Officer
As I mentioned, the financial result in terms or
earminings pershare need to be qualified as per the notes include on pages 28
and 29. As explained there, we had number of extraordinary transaction last
year which caused the earnings picture to appear understated in comparrison
with what we expect fot this year. In
fact, it is our firm expectation that this year’s per share earnings figures
will be twice that of last year.
With
respect to the numerous questions you had regarding our publishing operations,
would you please have a look at the summary of operations on pages 31 to 33.
Thereis plenty of specific detail there that will likely answer most of your
questions i will put you in touch with those who will be able to.
Thanks
very much for your interest in Merrick Industries. If I don’t hear from you in
the meantime, I look forward to getting your feedback at the NovemberCFO
Society meeting.
Your sincerely,
Herman Reddfield
Chief Financial
Officer
Referensi:
